Installation (continued)

3. Create a Database

To be able to store data such as logs, you will need to use your own database. A database is required, as the database also stores configuration data for your bot.

Modmail supports MongoDB and you are required to provide a MongoDB connection string to the bot. You can get a free 500MB cluster from MongoDB Atlas, which is enough to store around 3 million message logs.

Upon creating an account, you will be greeted with this page. Make sure you select Starter Cluster.

After this, you will be taken to the below screen:

Select one of the servers marked with FREE TIER AVAILABLE and click on Create Cluster. It will only take a couple of minutes to configure everything for you.

Follow the "Getting Started" tutorial on the bottom left.

3.1. Create a database user

Go to the Database Access section in the security tab. Click on + Add New User to create a new user, whereupon a new screen will pop up. Select Read and write to any database, so the bot can properly store the data. Choose a username and password, but make sure they both don't contain any special character like !, -, ?. Copy the password into your notepad.

Finally, click Add User to finish the creation.

3.2. Whitelist all IP's

Go to the Network Access section in the security tab. Click on + Add IP Address to add an IP address, whereupon a new screen will pop up. Click the Allow Access From Everywhere button and should appear in the Whitelist Entry. Otherwise, make sure to put input that manually. Finally, click Confirm to confirm your changes.

3.3. Obtain a connection string

The last part is to generate a Mongo URI. Go to the Clusters section in the Atlas tab. Click on Connect on the left side of your Cluster dashboard. This will open up a new screen where you have three options. For our purposes, select the middle option Connect Your Application.

You need to copy the connection string, which can be easily done by clicking the Copy button. Remove everything past <dbname> but keeping the /. Then replace <password> with the password for your user and <username> with your database-username, which you set earlier. Paste the URI in your notepad.

The final URI looks similar to this: mongodb+srv://

4. How to obtain your github_token ( Required for the update command )

Note: This is not required when you are hosting using a vps.

Generate a new token

If those steps are done correctly you can use the ?update command to update your bot to the latest version!

5. Deploying the Log Viewer

Click the button below to deploy the logviewer to heroku!

This is not the bot!

You will need to deploy a separate log viewer application from this repository. This Heroku application is separate from the bot; it's a simple website that will be used to display your thread logs.

Choose a name for your app and paste your Mongo URI (from your notepad). After you click the Deploy App button, it will start creating the website.

After that's done configuring, click the View button. It will redirect you to the logviewer home screen. Copy the link in the address bar and paste it in Notepad.

6. Modmail

Click the button below to deploy the bot to heroku.

This is the second application you will be deploying

6.1. Choose any name for your app. Note: this name doesn't matter at all.

6.2. Put your bot's token in the TOKEN field.

6.3. In the DATABASE_TYPE You may fillout: mongodb

6.4. Put the ID of your Server into the GUILD_ID field.

6.5. Put your own ID in the OWNERS field. If there are multiple owners, separate them by a comma: 180314310298304512, 355790471219511297, 325012556940836864.

6.6. Put your Mongo connection URI from the previous section in the CONNECTION_URI field.

6.7. Put the github token you just created in the GITHUB_TOKEN field.

6.8. Put the URL of your log viewer Heroku app ( in the LOG_URL field.

6.9. Click the deploy app button and wait for it to finish.

6.10. Click Manage App and go into the Resources tab, where you need to turn on the worker by clicking the pencil icon next to it.

6.11. If you want, you can go over and check the application logs to see if everything is running smoothly. If any unexpected errors pop up, join our Discord server and DM Modmail. The support members will help you figure out the issue and show you how to fix it.

6.12. Once the bot is online in your server, make sure to give it Manage Channels, Manage Messages and View Audit Logs permissions. If your bot is not online, recheck the previous steps above.

6.13. Do the ?setup command and you are good to go!

Congratulations! Your bot is ready! Head over to Discord and try it out! If you have any issues or questions, join the Discord server.

Make sure to setup permissions using this handy guide!

Taki's Blog contains many cool customizations for the bot, so you might want to check it out!

If you like the bot, consider giving this repository a star 😉. If you want to support the developers financially, subscribe to the Patreon.

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