Modmail Usage

Basic Usage

Once someone DMs the bot a channel will be created for their thread. You can reply to their thread using the [p]reply command. Once you are done communicating you can use the [p]close command

Ease of Use

You can configure aliases and snippets, which is highly recommended. For example, you can shorten the reply command to r (In case you want to do this you can use the command [p]alias add r reply)

You can use snippets to shorten text like "Thanks for Contacting Modmail Support! How can I help you today?" to a simple command such as [p]hi (In case you want to do this you can use the command [p]snippets add hi Thanks for Contacting Modmail Support! How can I help you today?)

Advanced Usage

You can use times with the close command for example [p]close 20m Bye to close in 20 minutes with the reason "Bye" if you don't want to close on a timer but still add a reason you can use [p]close Bye which will close the thread with the reason "Bye"

Anonymous Snippets

[p]alias add [snippetname] anonreply [snippet text]

Note: In this page, the meaning of [p] is bot prefix this defaults to ? but can be changed with the [p]prefix command