Frequently Asked Questions

A list of commonly asked questions or problems related to Modmail.

I tried installing the dependencies with another Python version and it messed up my Pipfile! How can I get the original Pipfile back?

First remove the broken Pipfile and Pipfile.lock with:

rm Pipfile && rm Pipfile.lock

Fetch in the changes from the remote repository:

git fetch origin

And then, fetch the original files with:

git checkout FETCH_HEAD -- Pipfile && git checkout FETCH_HEAD -- Pipfile.lock

I would like to have threads in a seperate guild inbox, how can I do that?

If you want to use a separate server to the main one as the inbox server (Where threads get relayed to) add the following environment variables into your .env file:

• MODMAIL_GUILD_ID (the server where messages are sent to)

• GUILD_ID (The server where users message from)